Support Hub

Your Dashboard for PioneerRx Support

Price Scout

PioneerRx customers can pinpoint potential reimbursements and pricing errors of a selected Rx item.

Go to Price Scout

Heartland POS Gateway

This site gives PioneerRx customers access to a virtual POS for refunds and reprinting activity reports.

Go to Gateway

Forum

A local network for PioneerRx customers to interact with each other.

Go to Forum

Remote Support

Allow our support staff access to your computer for troubleshooting.

Download

How-to Library

Access videos on how to solve common hardware questions

Access Videos

Drivers & Utilities

Keep your PioneerRx supported hardware up to date with our devices.

Go to Drivers & Utilities

New PC Setup Tool

Access instructions on how to set up your PioneerRx system and other software.

Access Instructions

Workstation

Access PioneerRx minimum and recommended workstation specifications.

Access Specifications

Support Center Chrome Extension

PioneerRx Employees can download the Support Center Chrome Extension directly.

Access Instructions
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