From sea to shining sea, Bruce Kneeland has seen it all. He’s traveled from sunny vales to rocky mountains and everywhere in-between on a journey to help independent pharmacies succeed. On this journey, Bruce has learned a thing or two: including what all successful pharmacies have in common. Bruce joins us this week to discuss innovation, improvement, and taking the next step on your own journey. Times have changed since Bruce started 50 years ago, but as he says, “Change is inevitable. Improvement is optional.”