Owning and operating one pharmacy is hard enough — now imagine 30. That’s what makes up some of Bill Osborn’s resume. His experience and influence in the industry serve as a model for what independent pharmacies can do — and he has no intention of slowing down. In this episode, join hosts Mark Bivins and Josh Howland as they discuss with Bill about his pharmacy journey, the post-retroactive-DIR world, and some not-so-surprising interactions with PBMs (one of them has to do with a cease and desist letter).