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On this Catalyst crossover episode, we are joined by Richard Waithe, host of the Rx Radio podcast. Waithe, who is also the president of VUCA Health, talks about the growth of virtual medication counseling, his secrets to increasing personal productivity, and tips for closing the gap on customer satisfaction. He is also the author of the book First Time Pharmacist, a guide for new pharmacists and students that goes over important things you did not learn in pharmacy school that you should know when working in a real world pharmacy. Richard Waithe continues to be driven by the desire to use his passion for community pharmacy for a greater purpose.
