The road to pharmacy success is not a straight line. It’s full of ups and downs, highs and lows, and peaks and values. But with change comes experience, as Tiffany Capps will almost surely tell you. For almost a decade, she’s empowered the independent pharmacy industry by empowering technicians, embracing industry change, and enjoying the pharmacy journey. In this episode, she tells you how to do just that. On this episode filled with pearls of wisdom (and namedrops), learn how you can further empower your staff, why you should join CPESN, and how to turn your med sync program from an anchor to a sail (there’s some dog talk, too).