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In today’s day and age, it’s essential to have a pharmacy software full of new features and flexibility. The industry is constantly evolving, so have pharmacy technology that addresses your community’s needs at a moment’s notice.
As a PioneerRx user, you have access to a wealth of software resources to up your pharmacy game, from PioneerRx University to the NextWave Newsletter.
However, you might be wondering how a new feature comes to be. Just how does an idea become a full-blown PioneerRx feature?
Read on to learn more about PioneerRx’s Support Customer Ideas dashboard and how a possible bottleneck in your pharmacy’s workflow can become the next great software feature.
Formally known as the PioneerRx Support Customer Ideas dashboard, the Idea Portal is exactly what it sounds like: a hub within your PioneerRx software to submit ideas that you think could be a good new feature.
Ever go to the New Features page in PioneerRx and see a lightbulb next to a feature? That lightbulb means that feature came from the Idea Portal, showing how a customer idea can become a feature that all our pharmacies can use.
Some technology can feel like it was made by developers without the user in mind. This is exactly what PioneerRx aims to avoid. The Idea Portal serves as an avenue for communication that helps improve functionality with real-world feedback to tweak PioneerRx to better suit everyday tasks.
Just like in life, a superb new feature can come from just about anything, from workflow bottlenecks to Care Plans. PioneerRx lets you tackle pharmacy work your way, and the Idea Portal reinforces that idea.
As with anything technology-related, the process of an idea becoming a feature takes time. Some factors to consider include:
You can also classify what kind of feature this would be, such as:
As mentioned in the previous section, the perfect storm of circumstances can create a new feature. We also take into account what other pharmacies and users think of the idea.
Users can vote (think of it like a Reddit upvote) for an idea that they also think would be a good feature. For example, a pharmacist can submit an idea for a pet medications feature that can help their workflow run smoother. Fellow users can vote for that idea, with more votes raising its visibility to our developers. Depending on the practicality and logistics of the idea, it can one day find its home in the software.
As with anything pharmacy-related, it’s essential to take great leaps and be as well-informed as possible. In the case of the Idea Portal, check out other users’ ideas or suggestions before submitting your own — there is a chance that a fellow user has already suggested that idea.
This ensures that future features are unique from one another, enhancing your pharmacy’s workflow in fresh and modern ways.
As is the case with all of PioneerRx’s features, use of the Idea Portal is up to you and your pharmacy staff. The Idea Portal is there for all PioneerRx pharmacies, and your input is essential in several aspects of development. While not every idea is going to become a new feature, that one idea can help guide future development.
Whether you’re looking to submit a new idea or see how other pharmacies are approaching their work, the Idea Portal can be a powerful tool for collaboration between you, PioneerRx developers, and fellow pharmacy professionals.
As mentioned in the beginning, PioneerRx has a large suite of features to enhance your pharmacy’s workflow — and that suite can only grow with your help. That’s what makes the Idea Portal an indispensable tool.
If you have a new idea or suggestion, submit it through the Ideas Dashboard. Who knows? Your suggestion might elevate the workflow of many other pharmacies.
For more ways to up your PioneerRx game, visit PioneerRx University (available for all users), and visit the New Features section in PioneerRx.
